F&Q
Perfect Beauty NX, we prioritize your shopping experience by offering 100% authentic beauty products sourced directly from trusted brands and authorized distributors. Our goal is to provide you with a seamless shopping journey, from browsing to checkout, ensuring that every order is carefully packaged and swiftly delivered to your doorstep. Whether you have questions about product authenticity, order tracking, payments, or returns, our comprehensive FAQ section is here to assist you.
Perfect Beauty NX – FAQs
Are the products sold on Perfect Beauty NX genuine?
Yes, all products on Perfect Beauty NX are 100% genuine. We only source items from authorized brands and distributors to ensure authenticity.
How are orders packaged for shipping?
We carefully package each order using high-quality, eco-friendly materials to protect your products during transit. Fragile items receive additional protection with bubble wrap and sturdy boxes.
Do the products come with a warranty or guarantee?
Yes, the warranties and guarantees depend on the brand's policy. Most beauty products have a shelf life of 8 months to 3 years. For specific details, please check the product description or contact us.
How can I track my order?
To track your order:
- On the website: Go to "My Orders" in your account and click on the order for tracking details.
- In the app: Visit the "Profile" section, select "Orders," and check your tracking link.
Can I cancel my order?
You can cancel your order before it has been shipped. Go to "My Orders" in your profile and select "Cancel Order." Once dispatched, orders cannot be canceled.
If you need further assistance, our customer support team is always ready to help. Feel free to contact us via email or phone during our working hours.
